Operations Manager
As Operations Manager, I streamlined internal systems, SOPs, and workflows across finance, legal, HR, and admin using ClickUp, reducing delays by 30% and standardizing operations. I led onboarding initiatives that cut ramp-up time by 50%, supported 30+ deliverables with 100% on-time execution, and introduced AI tools to enhance contract review and communication workflows. My work directly enabled strategic leadership focus by managing the founder’s calendar and task flow, saving 10+ hours weekly. Additionally, I played a key role in shaping team culture, planning events, and supporting light sales and client onboarding, accelerating activation by 20%.
Systems Building & Operational Execution
- Promoted within 3 months for consistently owning and executing across operations, automation, and HR functions.
- Streamlined back-office workflows across finance, legal, and admin using ClickUp, reducing internal delays by 30% and increasing task visibility by 40%.
- Developed and implemented 15+ SOPs, templates, and internal systems, standardizing processes and reducing onboarding time by 30%.
- Supported execution of 30+ client and internal deliverables, maintaining 100% on-time delivery and improving team accountability.- Integrated AI tools to improve internal operations—enhancing contract review, communication tracking, and decision-making workflows.
People Operations & Culture Enablement
- Led onboarding for new hires—cut ramp-up time by 50% through structured training, SOPs, and centralized knowledge hubs.
- Coordinated 5+ team events, implemented gifting systems, and managed company handbook to support culture and internal consistency.
- Managed executive support functions—founder’s calendar, inbox, and task prioritization—saving 10+ hours/week for strategic leadership focus.
- Played a key role in light sales coordination and client onboarding, accelerating activation timelines by 20%.